Welcome to Cynergie
We work primarily across regulated industries such as Financial Services, Utilities and Ombudsman Services. Typical work we undertake includes Complaint Handling, including PPI, and compliance reviews such as Pensions Switching, Mortgage Review, Investment Review, POS, Bank Accounts etc.
We help our clients process complaints or compliance/review work through provision of either temporary resources (contract) or an Outsourced Managed Service, though our Peterborough or Birmingham Service Centres. We also offer consulting support & advice to clients that need this. Plus we can offer multi-channel customer experience survey solutions through our Servicetick arm.
Our rapid resourcing model can mobilise a team quickly and we operate industry best practice vetting processes. We have a carefully selected network of thousands of high quality experienced consultants, the majority of whom are graduate calibre with relevant professional qualifications.