RESOURCE AND KNOWHOW TO SUPPORT YOUR BUSINESS
We handle all types of complaints for business clients and regulators, including written and verbal settlements.
We have significant experience undertaking all regulatory driven review work utilising qualified reviewers.
We are a UK based professional services organisation that provides temporary resources and services to help clients with Complaint Handling, Compliance Review, and in other high volume specialist processing areas where workload fluctuation is common. We can mobilise experienced teams rapidly to deliver results.
We deliver training plus business process improvement and strategy work for our clients.
We work primarily in regulated industries such as Financial Services, Utilities and regulatory bodies ie. Ombudsmen. Typical types of work we cover includes PPI, Pensions Switching, Investment Review, POS, Past Business, Telephone Skills etc.
We help our clients process complaints or compliance work through provision of either :
If you are a compliance related or complaints experienced consultant looking to work with us, then please enter our candidate area to find out more