Ofgem fines Npower £26M

Npower has been fined a record £26m by Ofgem over poor customer service, complaint handling and inaccurate bills. This has been as a result of billing issues, which affected over 500,000 customers between September 2013 and December last year. Npower received more than two million complaints during that time.

By | 2015-12-21T19:39:02+00:00 December 21st, 2015|Uncategorised|0 Comments